Account Manager

Role Overview

An Account Manager has a passion for building relationships and retaining customers. They will be responsible for managing customers within their territory and will be heavily experienced in customer communication, managing accounts, and cross-selling Solera products and services.

What You Will Do

Implement customer analysis to identify trends and opportunities to generate revenue. Create positive relationships with clients to help build the customer base. Monitor and maintain customer satisfaction ratings.

Why It Might Be a Fit

The ideal candidate is goal-oriented, dedicated, and maintains a positive, can-do attitude. They must be a strategic thinker and have experience forecasting and growing a territory.

Requirements

• Bachelor's degree
• 3+ years' experience working in an Account Management environment
• Strong analytical skill set: experience working with Salesforce and ChurnZero is a plus
• Ability to be a team player and perform in a fast-paced, quota-driven environment
• Strong prospecting skills and ability to generate leads within an assigned territory
• Excellent verbal, written and interpersonal communication skills
• Strong negotiation and cross-selling skills focusing on product value and adoption
• Experience with customer escalations and conflict resolution
• Strong articulation, organization, and presentation skills