Customer Experience Copy Intern

Role Overview

Join the Retail Market Department and contribute to writing and optimizing email texts, creating microcopy, and producing longer content. Use AI technologies to support content creation and collaborate with various functions to transform complex topics into clear messages.

What You Will Do

Write and optimize email texts, create microcopy, produce longer content, use AI technologies, and support review cycle management.

Why It Might Be a Fit

We are looking for a degree in Digital Communication or similar, excellent written Italian, and attention to text quality. You should be able to write clearly and customer-centric, with a curiosity, critical spirit, and precision.

Requirements

• Degree in Digital Communication / Digital Media / Digital Marketing or similar courses
• Excellent written Italian (grammar, syntax, synthesis capacity)
• Ability to write clearly and customer-centric
• Curiosity, critical spirit, and precision
• Work organization skills (priorities, deadlines, alignments)
• Interest in the energy sector, sustainability, and energy transition

Benefits

• Flexibility in entry/exit hours and lunch break
• Reduced working week with a Friday reduced schedule
• Smart working possibility
• Electronic meal vouchers
• Integrated health assistance
• Company gym
• Dedicated spaces for sharing moments
• Induction program
• Training paths
• Job rotation possibilities
• Convened offer for electricity, gas, and fiber supply
• Convened tariffs for public transport subscriptions, sports activities, medical visits, and specialized services