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Job description
The IT Specialist will provide technical support and assistance to end-users, ensuring smooth operation of IT systems. This role involves resolving common hardware, software, and network-related issues.
Provide basic technical support, diagnose and troubleshoot hardware and software issues, resolve common IT issues related to network connectivity, and maintain logs of support requests.
The ideal candidate should have a strong technical background, excellent problem-solving skills, and strong communication skills to address IT challenges effectively.
Company
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Corporate Services • Tech, Software & IT Services
Sourcefit is a global BPO provider that delivers scalable offshore staffing and fully-managed outsourcing across customer service, IT, trust & safety, healthcare revenue cycle, accounting, back-office, construction, and digital marketing. With operations in the Philippines, Dominican Republic, South Africa, Madagascar, and Armenia, the firm leverages AI, machine learning, and cost-efficient processes to build enduring, high-quality teams for startups and Fortune 500 clients since 2009. Sourcefit distinguishes itself through a highly-recognised workplace culture, transparent client terms, and adherence to stringent international data-security standards such as ISO 27001, ISO 9001, SOC 2, and PCI DSS. The company’s 2,000+ employees combine close, personal service with cutting-edge technology to help businesses scale risk-free.