Senior User Researcher, Product & Market Insights

The Senior User Researcher – Product & Market Insights will lead end-to-end product research and partner with Product Managers to inform roadmaps and prioritisation using evidence.

Requirements

• Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Sociology, Marketing Research, or a related field.
• Minimum 5 years of experience in user research, market research, or mixed research roles.
• Strong grounding in product research methods (e.g., a/b testing, heuristic evaluation, usability testing, interviews, card sorting, and standardised surveys).
• Solid understanding of market research fundamentals: sampling, survey design, segmentation, brand and value research.
• Clear, structured communication skills, tailored to senior and cross-functional stakeholders.
• Comfortable working in fast-paced, ambiguous environments with competing priorities.