As a Sr Technology Project Manager, you will help deliver intelligent, Customer-facing AI solutions that simplify complex workflows and enable more natural, intuitive interactions across Southwest's digital channels. You will work closely with Teams across product, engineering, data, security, and operations to drive Agile delivery, manage portfolio governance, and ensure clear alignment on priorities and outcomes.
Requirements
- Partner with Technology Managers and Directors to lead large Technology projects/programs in support of department or enterprise strategic plans
- Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery
- Define complex project plans/roadmaps for multiple simultaneous projects or for a single highly complex project or program including scope, budget and schedule
- Work with development and application teams to breakdown work into smaller components or features and to identify critical path
- Drive testing and acceptance of project or program results across multiple teams
- Mentor and coach other Project Managers
- Monitor risks, issues, and scope proactively, ensuring the appropriate level of priority, visibility and escalation
- Communicate plan and all relevant components such as risk, schedules, expectations and ongoing updates to Stakeholders, Sponsors and Project Teams to maintain project alignment
- Build partnerships to collaborate and use influence to gather Customer and business requirements and communicate effectively with all project Teams and support groups
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
