Welcome and escort guests to and from their accommodations, provide general information, and offer personal service for business and concierge needs.
Requirements
- Prior Experience: 1+ Previous Valet & Guest Services in hospitality or fast-paced environment
- High School diploma or GED required; college degree preferred
- Advanced knowledge of computer software (including Microsoft Office, outlook) and/or micros station
- Excellent customer service and sales skills
- Effective communication to guests, management, and coworkers
- Ability to stand for the entire shift
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly
- Ability to accurately count cash
- Ability to operate cash register
- Exercise confidentiality and discretion
Benefits
- Paid Sick Leave
- Accrued Vacation
- Medical, Dental, Vision, Life, Pet Insurance
- 401K
- Costco Membership
- Bereavement Leave
- Management Contract Referral Program
- Education Assistance
- Monthly Cell Phone Stipend
- Dry Cleaning Services
- Hotel Level Executive Bonus Program
- Retention Bonuses
- Lead Share Program
- Associate of the Month/Quarter & Company-wide Associate of the Year Programs
- Associate Referral Bonus Program
