Lead Solutions Consultant

Role Overview

Sprinklr is seeking a Solutions Consultant to partner with our Sales and Customer Success teams in driving strategic engagements with enterprise clients. This role is ideal for a consultative, outcome-driven professional with deep expertise in marketing technology, customer experience, and digital transformation.

What You Will Do

Act as a key member of the account team for your territory, working directly with prospects and customers during sales cycles as a trusted advisor to build confidence and excitement around Sprinklr’s suite of products and integrations with customer systems. Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customer care and CX.

Why It Might Be a Fit

Experienced Solutions Consultant/Sales Engineer with experience in a role at a SaaS company working with Enterprise clients. A strategic thinker with experience in marketing technology, customer experience, or digital transformation consulting.

Requirements

• Experienced Solutions Consultant/Sales Engineer with experience in a role at a SaaS company working with Enterprise clients
• A strategic thinker with experience in marketing technology, customer experience, or digital transformation consulting
• Experience guiding prospects and customers through structured problem solving and value realization frameworks and helping clients innovate and transform their customer experiences
• Familiar with platforms such as CRM, Marketing Automation, Social Media Management, Business Intelligence and CCaaS, as well as integrations between systems
• Comfortable engaging with stakeholders from C-suite to practitioner, with strong storytelling and presentation skills
• Thought leader with a track record of publishing, speaking, or contributing to industry conversations
• Open to feedback and committed to continuous learning
• Demonstrates empathy and builds trust quickly
• Willingness for up to 40% travel, largely within the US

Benefits

• Comprehensive suite of benefits designed to help each member of our team thrive
• Voluntary healthcare coverage in countries where applicable
• Paid time off to recharge and spend time with loved ones
• 401k plan with 100% vested company contributions
• Flexible paid time off
• Holidays
• Generous caregiver and parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage