Customer Service Representative

Role Overview

As a Customer Service Representative, you'll be the first point of contact for customers, answering questions, resolving complaints, and processing orders. Excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool in stressful situations.

What You Will Do

Maintain a professional attitude, communicate with customers, build relationships, provide prompt responses, maintain records, process orders, and keep up-to-date on company offerings.

Why It Might Be a Fit

You'll need 1+ years of Customer Service Representative experience, a high school diploma, and proficiency in computers and CRM software. You should have excellent communication skills, customer service skills, time-management skills, and multitasking skills.

Requirements

• 1+ years of Customer Service Representative experience
• High school diploma
• Proficient with computers and CRM software
• Excellent communication skills
• Superb customer service, time-management, and multitasking skills
• Must be a team player
• Must have flexible availability