Patient Financial Advocate

We are seeking an organized, detail oriented, and compassionate Patient Financial Advocate to join our team! The Patient Financial Advocate is responsible for reviewing insurance policy coverage and preparing the family and/or patient for all financial responsibilities related to services, collections of outstanding accounts receivable dollars from the existing client patient base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

Requirements

• Experience in patient responsibility and collections in a healthcare setting
• Experience in the mental health and substance use disorder treatment industry
• Bachelor's degree in related field preferred, high school diploma required
• Knowledge of CRM and EMR systems (Salesforce and Kipu)
• Strong Microsoft Excel skills required
• Knowledge of compliance and regulations, including patient privacy
• Ability to work independently and take initiative
• Organizational skills, communication skills, and attention to detail

Benefits

• Competitive pay
• Full benefits including medical, vision, dental, paid time off, tuition incentives, 401k with company matching, and more!