We are seeking a Project Manager to manage the installation, implementation, and training process for new customers. This role combines project management, training, and customer engagement, requiring both technical understanding and exceptional communication skills.
Requirements
- 2+ years of experience managing customer implementations or projects in a SaaS or higher education context
- Proven ability to build trusted partner relationships with customers and internal stakeholders
- Strong oral and written communication skills, including experience presenting to senior audiences
- Excellent problem-solving, issue management, and analytical skills
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Detail-oriented with strong documentation and follow-through skills
- Technologically curious, with the ability to quickly learn new tools and systems