The Oregon Department of Environmental Quality has a full-time opportunity available for a Wastewater Operator Certification Assistant (Office Specialist 2) in Portland, Oregon. The successful candidate will review new applications and process renewal certificates for wastewater certificates, responding to phone and email inquiries from the public, and creating various written communication products. DEQ cares deeply about employee wellness and benefits, offering a competitive benefits package, comprehensive medical, dental, and vision plans, paid sick leave, vacation leave, personal leave, and 11 paid holidays a year.
Requirements
- 2 years of general clerical experience that included keyboarding, word processing, and generating documents, OR an Associate’s degree
- Familiarity with Microsoft 365 and Office products: Word, Excel, Outlook, OneNote, Teams, and Access
- Familiarity with business connectivity software such as Microsoft Teams, Zoom or other similar software
- Experience using standard office equipment such as desktop and laptop computers, printers, copiers, scanners, video equipment, etc.
- Experience with databases, including entering data, running reports, and maintaining data integrity; familiarity with various DEQ Databases such as YDO, JIRA, etc.
- Demonstrated customer service skills; ability to act professionally and courteously with internal and external individuals, including coworkers, managers, other staff, and members of the public in-person, via e-mail, and via phone
- Strong organizational and time management skills with an ability to switch priorities or projects seamlessly; high aptitude for learning new things and an ability to pay attention to detail
- Experience with records management; experience maintaining electronic and hard-copy files; experience using software for records management
- Excellent verbal and written communication skills, as well as interpersonal skills
- Experience researching, analyzing, and interpreting data, laws, policies, and procedures, and providing guidance on them to the general public
Benefits
- Competitive benefits package
- Comprehensive medical, dental, and vision plans
- Paid sick leave
- Vacation leave
- Personal leave
- 11 paid holidays a year
