Manager, Product Support Specialist

Stripe is seeking a Manager, Product Support Specialist to lead a high-performing team motivated by improving the lives of Stripe’s user base.

Requirements

• At least 3+ years of direct people management experience
• Experience leading operational teams such as product support teams (preferably in high-growth technology companies)
• Excellent written and verbal communication skills
• A strong operational background and a track-record of making data driven decisions
• Skill and credibility doing the core work of a user facing team with a high bar for quality and a willingness to lead by example
• An ability to execute on and deliver complex operational projects involving multiple stakeholders

Benefits