SugarShot is seeking a strategic and client-focused Client Success Manager to drive long-term partnerships, retention, and revenue growth across our managed services portfolio.
Requirements
- 3–8+ years of experience in Client Success, Consulting, Strategic Account Leadership, or similar roles within managed services, cybersecurity, cloud, or technology services
- Solid understanding of IT infrastructure, cybersecurity, cloud environments, and compliance needs
- Executive presence and the ability to influence stakeholders across technical and non-technical audiences
- Exceptional written, verbal, and presentation skills
- High level of organization, accountability, and follow-through
- Bachelor’s degree preferred or equivalent professional experience
Benefits
- Competitive compensation
- Healthcare + Vision + Dental benefits
- Remote work environment
- Flexible time-off policy
- Transparent, flat culture
