The Dispatcher position involves directing and monitoring daily assignments, ensuring drivers and bus assistants complete tasks on-time, and communicating relevant details to drivers. The role also involves responding to emergency calls, coordinating vehicle service, and maintaining high compliance to dispatch standard operating procedures.
Requirements
- High school diploma or GED
- Previous dispatch experience is preferred
- Knowledge of surrounding geographic area to ensure effective and efficient routing
- Ability to communicate effectively with colleagues and customers in a fast-paced and/or stressful environment
- Ability to read and interpret documents and instructions from customers and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment, under substantial pressure
- Ability to work within the appropriate level of independence
- Ability to problem solve
- Ability to operate two-way and emergency radio systems
- Ability to use office machines and computerized routing software
- Ability to read road and street maps
- Ability to keep organized and accurate records
Benefits
- Equal opportunity employer
- Inclusive, accessible, and barrier-free environment
