Data Center Engineer

The Data Center Engineer is responsible for on-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
• 5+ years of experience in servicing complex X86 systems and parts
• Work experience in a large enterprise or certification in Windows and Linux environments is a plus
• Hands-on experience with servers (Supermicro, EMC, DELL, HP)
• Strong technical communication skills to lead investigations with engineers of multiple disciplines
• Strong written and verbal communication skills, project management skills, solid time management skills
• Ability to work in a challenging, dynamic, and fast-paced environment
• Full professional proficiency in English (read/write/speak)
• Must be punctual and detail-oriented

Benefits

• Comprehensive benefits package
• Participation in bonus and equity award programs