Service Engineer
Super Micro Computer, Inc.Memphis, Tennessee, United States
Posted March 13, 2026
70004 - 100000 USD
Full Time
About the Company
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
Job Description
Supermicro is seeking a Service Engineer to work remotely on our Global Services Team in Memphis, TN, providing technical support for the Memphis, TN geographic location. The Service Engineer will be responsible for fieldwork at customer sites to resolve and repair server systems.
Requirements
- On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
- Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
- Provide 2nd line support to the reseller/distributors in all aspects of customer support
- Travel to the field to train and or resolve customer issues
- Train new service engineers
Benefits
- Comprehensive benefits package
- Bonus and equity award programs