
Job description
The Technical Product Manager is accountable for defining, delivering, and optimising Smart Communities internet services and value-added services for new development Multi-Dwelling and Single-Dwelling environments. This role works closely with Service Delivery, Network Operations, and developer-facing stakeholders to deliver repeatable propositions for developers, strata, retail service providers, and channel partners.
Own the wholesale Smart Communities roadmap and define partner-ready propositions for Smart Communities and New Developments. Design and continuously improve end-to-end partner, developer and service lifecycle journeys for Smart Communities. Lead cross-functional change, launch readiness and stakeholder alignment for wholesale products into Smart Communities initiatives.
8+ years’ experience in technical product management and/or product delivery within telecommunications, ISP, managed Wi-Fi, smart building technology, wholesale connectivity, or adjacent digital infrastructure platforms. Strong product judgement, partner and end-user focus, and the ability to lead through ambiguity, with excellent stakeholder engagement, disciplined delivery governance, and a continuous improvement mindset.
Company

Tech, Software & IT Services • Media & Communications
Superloop exists to ’unleash the unlimited possibilities of the internet’. Founded in 2014, Superloop Limited (ASX:SLC) employs more than 900 team members and supports over 400,000 customers. With carrier-grade, metro fibre, plus fixed wireless networks across Australia, we provide high performance connectivity services for residential customers, small and medium-sized businesses, and some of Australia’s largest corporates. Since our very beginning, we’ve invested in our own network, recruited a stellar team, and focused on creating reliable and scalable products to ensure we genuinely are ‘super from the ground up’. Passionate about innovation, our team get their kicks from deploying game-changing solutions that solve customer pain points, delivering great customer service, and genuinely making the internet experience super. Special acknowledgments: At Superloop, we’re grateful to show up to work each day on Indigenous lands. We acknowledge the Traditional Custodians of country and respect the connections they have to land, sea, and community. We pay our respects to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today.
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
You'll be redirected to apply on the company site