
Job description
Join a multicultural, multilingual community and grow professionally while working from home as a Customer Support Consultant. Deliver outstanding customer support via calls, chats, and emails, and build strong customer relationships.
Deliver customer support via calls, chats, and emails, build customer relationships, and maintain a deep understanding of client solutions.
This role requires fluent English communication skills, 6+ months of customer support experience, CRM systems expertise, and strong analytical thinking and research skills.
Company
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Tech, Software & IT Services
SupportYourApp is a global Support‑as‑a‑Service provider founded in 2010, delivering secure customer and technical support, CX, and AI‑powered solutions to fast‑growing enterprises in over 60 languages. With a team of more than 1,200 professionals and certifications such as PCI DSS Level 1, ISO 27001, GDPR, CCPA, and HIPAA, the company emphasizes data security, compliance, and multilingual expertise. Its service portfolio spans Tier 1‑3 technical support, social media and chat services, back‑office operations, KYC/ID verification, data annotation, and staff augmentation for web, software, UX/UI, and QA roles. SupportYourApp differentiates itself through a refined onboarding and learning framework, customer‑centric consultants, and a tailored approach that adapts to each client’s unique needs. The firm’s mission is to empower businesses to grow by providing reliable, scalable support that enhances customer experience.