
Job description
The Automation Business Analyst works with the Automation team and key stakeholders to create automated solutions for the business. The role is a key link between the technical team and the business stakeholders to ensure effective solutions are delivered which drive meaningful and measurable business value.
Analyze and document complex business processes, support the facilitation of discovery sessions, and lead the adoption/implementation of new RPA solutions. Partner with cross-functional teams to develop business requirements documentation and work with the Automation Team to facilitate project planning and execution.
The ideal candidate has strong analytical skills, effective communication, and experience working on major automation projects. They should be able to work independently and collaborate with team members, stakeholders, and management.
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Tech, Software & IT Services
Synchronous Solutions is an Operational AI integrator that partners with local governments, educational institutions, and electric and gas utilities to enhance performance, streamline execution, and build lasting operational resilience. By embedding AI-driven automation and analytics into core processes, the company helps clients achieve measurable efficiency gains and a more disciplined operational framework. Its core offerings include AI‑powered automation, organizational change management, and data analytics, delivering actionable insights and seamless technology adoption that drive sustainable improvement across public and utility sectors.