Clinical Informatics Specialist

Role Overview

The Clinical Informatics Specialist is part of a multidisciplinary team that supports Caresphere WS and Middleware/LIS customers throughout the entire life cycle of our products. This includes remote instrument and workflow training and support to realize an efficient and successful customer experience of the Sysmex solution as the primary laboratory consultant from a technical perspective.

What You Will Do

Implements Caresphere WS Migrations and Middleware/LIS interface support and testing projects, troubleshoots and resolves performance problems, and supports complex Caresphere WS Migrations and Middleware/LIS interface support projects.

Why It Might Be a Fit

This role requires strong interpersonal, persuasive, problem-solving, and communication skills, as well as a strong sense of urgency, can-do attitude, and strong desire to set and achieve goals.

Requirements

• Bachelor’s degree in Clinical Laboratory Science/Medical
• 7-9 years of experience in LIS/Middleware
• ASCP or CLS certification
• Strong IT/LIS experience
• Demonstrated proficiency in implementing/operating Caresphere WS, Middleware/LIS
• Strong Hematology experience
• Working knowledge of CLIA/COLA
• Microsoft Office Suite; LIS/Middleware experience
• Strong written and oral communications skills
• Strong presentation and persuasive skills
• Ability to analyze, problem solve and evaluate technical/IT data
• Ability to assemble thoughts and conclusions into cogent and persuasive format, present professionally and gain acceptance / buy-in
• Ability to execute moderately to highly complex single and multisite integration activities

Benefits

• Choice of health care plan (medical, vision, and dental insurance)
• Annual incentive bonus
• Car allowance
• Paid time off
• Parental leave
• Bereavement leave
• 401(K) for all eligible employees