Junior Customer Service Analyst

Role Overview

We are seeking a highly motivated and detail-oriented Junior Customer Service Analyst to join our team. As a Junior Customer Service Analyst, you will be responsible for ensuring the efficient and accurate processing of customer requests, ensuring customer satisfaction.

What You Will Do

Provide remote customer service, process sales orders, handle customer complaints, and maintain detailed records of customer interactions.

Why It Might Be a Fit

This role involves direct interaction with customers, collaboration with internal teams, and agile problem-solving, as well as contributing to ongoing process improvements.

Requirements

• Completed higher education
• Experience with administrative routines or customer service
• Intermediate English or Spanish