
Job description
T12 Technologies is seeking an experienced Program Operations Manager / Team Lead to oversee End-Use Monitoring (EUM) operations in Ukraine on behalf of the U.S. Department of State’s Bureau of International Narcotics and Law Enforcement Affairs (INL). This key personnel role is responsible for the full operational management of a field-based monitoring program covering up to 500 sites across 24 oblasts in Ukraine.
The Program Operations Manager will lead a team of Ukrainian national contractors, coordinate directly with INL Kyiv, and ensure all EUM activities comply with U.S. Government policies, the Performance Work Statement (PWS), and applicable regulations. This position requires periodic travel to Kyiv and may include site visits with EUM monitoring staff.
This position requires strong leadership and team management capabilities in field-based, multi-site environments, excellent verbal and written communication skills in English, and sound judgment in security-sensitive and conflict-affected environments.
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Company

Tech, Software & IT Services
T12 Technologies is a service‑disabled veteran, minority, woman‑owned firm that specializes in integrating people, processes, and technology to improve business strategies and enhance IT experiences for its clients. The company delivers a comprehensive suite of services—including IT service management, governance, logistics, software development, inventory management, and enterprise services—providing modernized, end‑to‑end solutions across multiple industries.