Implementation Engineer

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. As an Implementation Engineer, you will be the primary architect of a customer's first experience with our product, managing a high volume of accounts and guiding them through the critical first 30 days of their journey.

Requirements

• 2–4+ years of experience in a technical, customer-facing role
• Strong foundational knowledge of networking concepts
• Proficiency in installing software across diverse operating systems
• Strong skills in diagnosing, troubleshooting, and resolving issues related to networking
• Ability to read and modify JSON or YAML configs for ACL and Kubernetes deployments
• Exceptional organizational skills
• Clear and empathetic communication style
• A builder's mindset

Benefits

• Competitive total compensation package
• Comprehensive group benefits with no waiting period
• Flexible remote work environment
• Support for personal and professional development
• Paid time off and healthy work-life integration
• Build-your-own home office setup
• Generous parental leave program