Join TalkTalk as a Group Product Manager to shape the future of digital retention at scale, supported by the company's ambition and platform. You'll lead empowered teams to push boundaries, leveraging AI, automation, and data to anticipate customer needs and deliver world-class engagement, support, and growth.
Requirements
- Mastery of AI, automation, and experimentation in digital journeys.
- Visionary digital product leader with a track record of transforming customer retention and lifecycle value at scale.
- Commercial acumen and experience influencing at board/exec level.
- Relentless customer focus, with a passion for simplicity, inclusivity, and measurable impact.
- Courage to challenge the status quo, push boundaries, and set new standards for the industry.
- Deep expertise in digital product management, customer lifecycle, and data-led growth strategies.
- Proven ability to lead, coach, and inspire cross-functional teams to deliver world-class outcomes.
Benefits
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance-related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
