Senior CRM Automation Specialist
TamaraDubai, United Arab Emirates
Posted September 9, 2025
Full Time
About the Company
Tamara is Saudi Arabia's leading fintech platform, offering a customer-centric financial super-app that serves millions of users and partners with major brands like SHEIN and Amazon. As the country's first fintech unicorn backed by prominent investors, Tamara focuses on retail and e-commerce services, aiming to empower individuals to achieve their dreams through innovative financial solutions.
Job Description
Tamara is a leading fintech platform in Saudi Arabia and the GCC region, seeking a Senior CRM Specialist to own the end-to-end design, execution, and optimization of highly complex lifecycle campaigns. This role involves designing, implementing, and optimizing CRM flows for automated and personalized experiences, and serves as the CRM expert for the business. It reports to the CRM Manager.
Requirements
- 4+ years of hands-on CRM experience in fast-paced B2C environments is a must.
- Experience in fintech is highly preferable.
- Proven track record in building and managing complex automated campaigns in enterprise-level CRM platforms.
- Strong understanding of customer segmentation, lifecycle marketing, and data flows.
- Comfortable working with data (SQL, analytics dashboards, A/B testing).
- Familiarity with HTML/CSS for email development is a plus.
