Team Lead - Customer Care

Tamara is seeking a Team Lead for its Customer Experience Team in Cairo, Egypt. The Team Leader will oversee customer service staff, strategize daily activities, and provide training and feedback.

Requirements

• Bachelor's or Master's degree in business administration, management studies, or a related discipline.
• Prior experience (up to 3 years) in customer service or contact center.
• At least 1 year of experience as supervisor or team lead.