Customer Technical Support- Mandarin Speaking

We are looking for a dedicated and knowledgeable Customer Technical Support representative fluent in Mandarin to join our team. The ideal candidate will possess strong problem-solving skills and a passion for providing exceptional customer service while assisting clients with technical inquiries.

Requirements

• Minimum of 3 years of experience in customer support or technical support roles
• Fluency in Mandarin (spoken and written) is essential; knowledge of English is a plus
• Strong analytical skills with the ability to troubleshoot effectively
• Excellent communication skills and a customer-focused mindset
• Ability to work under pressure and manage multiple tasks simultaneously