Customer Technical Support- Spanish Speaking
TapTalent.aiManila, Philippines
Posted December 11, 2025
Full Time
About the Company
TapTalent.ai delivers an AI‑powered talent ecosystem that streamlines every stage of recruitment. Leveraging a database of over one billion professionals, it automates outreach across WhatsApp, LinkedIn, and email, while enabling one‑click job postings to more than 50 portals. Its outbound recruiting tools refine candidate engagement, and AI‑driven video, audio, and text screening accelerates hiring decisions. Backed by Iterative Capital and the Salesforce Startup Programme, TapTalent stands out as a comprehensive, data‑centric solution for modern talent acquisition.
Job Description
We're Hiring: Customer Technical Support! We are looking for a dedicated and skilled Customer Technical Support- fluent in speaking Spanish language professional to join our team. The ideal candidate will have a strong background in technical support, excellent problem-solving skills, and a passion for helping customers resolve their issues efficiently.
Requirements
- Provide exceptional customer service through various channels (phone, email, chat)
- Troubleshoot and resolve technical issues with precision and care
- Educate customers on product features and best practices
- Collaborate with cross-functional teams to enhance customer experience
- Document customer interactions and feedback for continuous improvement
- Stay updated on product knowledge and industry trends
- Follow up with customers to ensure satisfaction post-resolution