Customer Experience Associate

Role Overview

As a Customer Experience Associate, you will work in a fast-paced environment to provide excellent customer service, process financial transactions, and promote banking solutions. You will be part of the frontline of TD Canada Trust, building deep and long-lasting relationships with customers.

What You Will Do

You will process financial transactions, understand and determine customer needs, respond to customer concerns, achieve business objectives, and deliver quality customer experiences.

Why It Might Be a Fit

This role is for a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. You will have opportunities for growth and skill development, and will be part of a team that values diversity and equity.

Requirements

• High School diploma and/or 1+ years of relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organizational, planning and time management skills
• Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
• Dynamic communicator with established customer experience skills

Benefits

• Base salary
• Variable compensation
• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development
• Reward and recognition programs