Branch Manager- Restaurant

To build an effective, efficient and driven team, who not only achieves the set targets but does so by adhering to the Company values and culture. The Branch Manager is responsible for ensuring that their team is motivated, disciplined and able to meet goals and objectives, in a timely manner and to contribute to the overall vision and mission of the organization.

Requirements

• Results Focus
• Controls costs
• Maximizes profitability
• Work closely with Management
• Identifies and establishes sources and means of acquiring new customers
• Implements appropriate strategies to resolve adverse trends and improve sales
• Handles and resolves all complaints in an effective and efficient manner
• Provide sufficient support and training to all team members
• Audits inventory levels to ensure product availability
• Ensures inventory management is effectively carried out within the restaurant
• Conducts a comprehensive daily review of all aspects of outlet operations
• Ensure that a professional service is provided to all guests
• Handles all customer queries and requests
• Prepare the weekly of bi-weekly duty roster for all teams
• Periodically evaluate the team development progress with Senior Managers
• Ensure that a one to one discussion is conducted with each team member on a regular basis
• Evaluate the teams performance and take corrective actions where required
• Evaluate all team members training requirements
• To deal with all issues, disputes, conflicts, discretions of team members
• Motivate the team to adhere to the Company Values and Policies and Procedures
• Ensure overall team attitude and morale is positively maintained and guided in the right direction

Benefits

• Competitive salary
• Benefits package
• Opportunities for career advancement