[Hà Đông, Từ Liêm, Cầu Giấy, Thanh Xuân] Chuyên viên Cao cấp Quản lý Quan hệ khách hàng tiểu thương

The Senior Officer Customer Relationship Management is responsible for caring for and advising a group of retail customers, including small businesses at the branch. The role involves managing a portfolio of customers, developing new customer portfolios, and collaborating with relevant departments to process customer applications and provide post-disbursement support.

Requirements

• Bachelor's degree or higher in all fields. Priority: Economics
• Minimum 2-3 years of experience in similar positions or other positions in banks specializing in personal customers, lending, disbursement, or small business customers
• Knowledge of lending, disbursement, and other banking products
• Good communication and sales skills, ability to build relationships with customers
• Ability to calculate and provide the best product options for customers and the bank
• Ability to learn quickly and grasp new information, able to handle high work pressure
• Good physical appearance, friendly demeanor

Benefits

• Clear process/system/delegation/support to help employees focus on customer advice/designing financial solutions
• Preferential loan program
• Health insurance
• Annual leave
• 13th month salary