Trainer - KL

We are seeking a Trainer to join our team in Malaysia. The successful candidate will facilitate new hire classes, create and facilitate knowledge tests, and conduct coaching and training sessions.

Requirements

• Bachelor's degree or equivalent experience in a call centre or business-related field
• Minimum of 2 years Training Experience in a BPO setting
• Working experience with a premium account with either B2C or B2B
• Knowledge on connected cars applications or any car-related process or CRM
• Knowledge on instructional design
• Usage of MS Office
• Typing speed: 30 wpm
• C2 Level in English Proficiency on both verbal and written communication
• C2 English + Mandarin is an advantage
• C2 English + Bahasa is an advantage