We are seeking a Trainer to join our team in Malaysia. The successful candidate will facilitate new hire classes, create and facilitate knowledge tests, and conduct coaching and training sessions.
Requirements
- Bachelor's degree or equivalent experience in a call centre or business-related field
- Minimum of 2 years Training Experience in a BPO setting
- Working experience with a premium account with either B2C or B2B
- Knowledge on connected cars applications or any car-related process or CRM
- Knowledge on instructional design
- Usage of MS Office
- Typing speed: 30 wpm
- C2 Level in English Proficiency on both verbal and written communication
- C2 English + Mandarin is an advantage
- C2 English + Bahasa is an advantage