We’re hiring a Service & Repair Manager to lead our Lakeland shop - someone who knows pumps, understands how repairs actually get done, and isn’t afraid to jump in and get their hands dirty when needed. This is a player-coach role. You’ll be leading the team, setting the pace in the shop, and making sure work is done right - but you’ll also be working alongside your technicians at times, helping troubleshoot, reviewing tear-downs, and stepping in on more complex rebuilds when it matters.
Requirements
- Strong hands-on experience repairing and rebuilding industrial pumps
- Familiarity with various pump types (including centrifugal, vertical turbine, positive displacement, submersible, air diaphragm, etc.)
- Experience with an array of rotating equipment such as gearboxes, blowers, valves, mixers, and similar equipment
- Ability to read and understand mechanical drawings, schematics, and repair documentation
- Manual machining experience (lathe, mill, VTL, etc.) is a plus, especially if in a repair environment.
- Basic understanding of electric motors is a plus, especially 480 3-phase
- Experience leading or supervising repair technicians and/or machinists
- Background in an OEM-authorized repair center, distributor, manufacturer rep, and/or MRO environment preferred
- Strong understanding of how a repair shop actually runs - scheduling, workflow, parts, execution, etc.
- Ability to manage multiple jobs and priorities without losing control of quality or timelines
- Strong organization, follow-through, and decision-making
- Understands how service work impacts pricing, margins, and overall shop performance
- Comfortable working alongside internal teams on quoting, parts, purchasing, transport/logistics, RO management, etc.
- Strong awareness of customer expectations in a B2B/commercial environment
- Able to communicate clearly and professionally with customers, vendors, and internal teams
Benefits
- Medical
- Dental
- Vision
- Disability
- Life insurance
- 401(k) with profit sharing
- Paid time off
