Service & Repair Manager - Pumps & Rotating Equipment

We’re hiring a Service & Repair Manager to lead our Lakeland shop - someone who knows pumps, understands how repairs actually get done, and isn’t afraid to jump in and get their hands dirty when needed. This is a player-coach role. You’ll be leading the team, setting the pace in the shop, and making sure work is done right - but you’ll also be working alongside your technicians at times, helping troubleshoot, reviewing tear-downs, and stepping in on more complex rebuilds when it matters.

Requirements

• Strong hands-on experience repairing and rebuilding industrial pumps
• Familiarity with various pump types (including centrifugal, vertical turbine, positive displacement, submersible, air diaphragm, etc.)
• Experience with an array of rotating equipment such as gearboxes, blowers, valves, mixers, and similar equipment
• Ability to read and understand mechanical drawings, schematics, and repair documentation
• Manual machining experience (lathe, mill, VTL, etc.) is a plus, especially if in a repair environment.
• Basic understanding of electric motors is a plus, especially 480 3-phase
• Experience leading or supervising repair technicians and/or machinists
• Background in an OEM-authorized repair center, distributor, manufacturer rep, and/or MRO environment preferred
• Strong understanding of how a repair shop actually runs - scheduling, workflow, parts, execution, etc.
• Ability to manage multiple jobs and priorities without losing control of quality or timelines
• Strong organization, follow-through, and decision-making
• Understands how service work impacts pricing, margins, and overall shop performance
• Comfortable working alongside internal teams on quoting, parts, purchasing, transport/logistics, RO management, etc.
• Strong awareness of customer expectations in a B2B/commercial environment
• Able to communicate clearly and professionally with customers, vendors, and internal teams

Benefits

• Medical
• Dental
• Vision
• Disability
• Life insurance
• 401(k) with profit sharing
• Paid time off