Vice President, Client Services – Hedge Funds

Citco is seeking a Vice President, Client Services – Hedge Funds to join our team in Toronto, ON, Canada. The successful candidate will develop a comprehensive understanding of Citco business lines and associated product/service propositions, identify opportunities to expand relationships, and promote effective internal communication across all Citco business lines.

Requirements

• Develop a comprehensive understanding of Citco business lines and associated product/service propositions
• Identify opportunities to expand relationships by cross-selling Citco products/services
• Promote and coordinate effective internal communication across all Citco business lines
• Drive strategic communication with clients and negotiate service level agreements (SLA)
• Establish professional relationships with clients and other key internal/external parties
• Review client profitability and accounts receivables and address negative trends
• Work closely with the Operations team to identify opportunities for process improvements and system development
• Lead operational due diligence reviews and client visits
• Carry out periodic risk assessments and peer reviews of clients