Senior Sales Executive (Customer Success & Account Management)
The Legends AgencyCape Town, Western Cape, South Africa
Posted January 5, 2026
Full Time
About the Company
The Legends Agency is a leading Employer of Record (EOR) partner that enables global companies to build and manage high‑performing teams in South Africa. By connecting clients with top local talent and handling all payroll, compliance, and benefits administration, the firm delivers a seamless, cost‑effective hiring experience. Its full‑service approach—combining recruitment, payroll, and regulatory support—allows businesses to focus on core growth while the agency manages the intricacies of local workforce management. With a proven track record of reducing salary and social‑premium costs and providing skilled English‑speaking professionals, The Legends Agency stands out as the go‑to partner for companies looking to expand in the region.
Job Description
We are on the hunt for a highly experienced, customer-focused Senior Customer Success & Account Manager to join our fast-growing team.
Requirements
- Minimum 5 years of experience in a lending, financial services, or legal sector role.
- Strong written and verbal communication skills; comfortable engaging with solicitors from top-tier law firms.
- Exceptional attention to detail and organizational capabilities.
- Able to communicate with empathy and professionalism, especially with vulnerable clients.
- Experience managing complex client cases and handling rejections with care.
- Skilled in multitasking and managing large volumes of cases efficiently.
- Proven ability to perform under pressure and meet tight deadlines.
- Background in probate and/or family law lending preferred, or a strong willingness to develop expertise in these areas.
- Positive, proactive, and adaptable mindset.
- Experience in partnerships or litigation is a bonus.