We are on the hunt for a highly experienced, customer-focused Senior Customer Success & Account Manager to join our fast-growing team.

Requirements

Minimum 5 years of experience in a lending, financial services, or legal sector role.
Strong written and verbal communication skills; comfortable engaging with solicitors from top-tier law firms.
Exceptional attention to detail and organizational capabilities.
Able to communicate with empathy and professionalism, especially with vulnerable clients.
Experience managing complex client cases and handling rejections with care.
Skilled in multitasking and managing large volumes of cases efficiently.
Proven ability to perform under pressure and meet tight deadlines.
Background in probate and/or family law lending preferred, or a strong willingness to develop expertise in these areas.
Positive, proactive, and adaptable mindset.
Experience in partnerships or litigation is a bonus.

We are on the hunt for a highly experienced, customer-focused Senior Customer Success & Account Manager to join our fast-growing team.

Minimum 5 years of experience in a lending, financial services, or legal sector role.
Strong written and verbal communication skills; comfortable engaging with solicitors from top-tier law firms.
Exceptional attention to detail and organizational capabilities.
Able to communicate with empathy and professionalism, especially with vulnerable clients.
Experience managing complex client cases and handling rejections with care.
Skilled in multitasking and managing large volumes of cases efficiently.
Proven ability to perform under pressure and meet tight deadlines.
Background in probate and/or family law lending preferred, or a strong willingness to develop expertise in these areas.
Positive, proactive, and adaptable mindset.
Experience in partnerships or litigation is a bonus.

Senior Sales Executive (Customer Success & Account Management)