Member Support Associate position in a hybrid work environment, providing best-in-class customer experience by anticipating user and Member needs and representing The MLC as a frontline brand ambassador.
Requirements
- One-year experience in Customer Experience/Customer Service/Customer Support in a contact center, retail, or hospitality environment, preferred
- Experience with handling confidential and proprietary information
- Experience with data entry; with consistent accuracy and precision
- Excellent interpersonal communication skills; especially with conflict resolution
- Comfortable adapting to change, meeting evolving business needs, and using new technologies
Benefits
- Equal Opportunity Employer
- Embracing diversity and inclusion
- Collaborative, hybrid work environment
