Collections Analyst - Mid-Level

Role Overview

Our client, a leading energy services provider, is seeking an experienced Collections Analyst to join their team. This role focuses on managing and resolving complex, high-risk collections accounts within the gas utility sector.

What You Will Do

Conduct in-depth account reviews, investigate high-risk collections matters, communicate with customers and external partners, and support revenue protection efforts.

Why It Might Be a Fit

The ideal candidate will bring strong investigative, analytical, and customer service skills to navigate sensitive billing issues and support revenue protection efforts.

Requirements

• Bachelor’s Degree in Business, Statistics, Finance, or a related field
• 3+ years of analytical or collections experience in a corporate or utility setting
• Excellent communication skills
• Microsoft Office proficiency
• Strong customer service and problem-solving skills
• Skilled in SAP, Oracle, or similar business information systems
• Analytical mindset with the ability to investigate and interpret data
• Strong attention to detail and ability to handle multiple priorities and deadlines

Benefits

• Competitive pay
• Multi-year projects
• Work-life balance
• Golden Rule: treated with integrity, professionalism, and trust
• Career goals support