Retail Sales Assistant - Keyholder role at The Works, delivering exceptional customer service, sparking brilliant conversations, and helping customers with their shopping missions. Creating an environment where everything runs smoothly and everyone feels supported and included in the team. Being a brand ambassador, delivering friendly, knowledgeable, and efficient service to every customer. Maintaining excellent store standards, including merchandising, cleanliness, and stock replenishment. Operating tills accurately and handling transactions with care. Supporting with deliveries, stockroom organisation, and product availability. Following all operational procedures, including health & safety and loss prevention. Working collaboratively with your team to meet store targets and KPIs. Staying informed about promotions, products, and services to help customers make informed choices. Being a brand ambassador—positive, professional, and passionate about what we do.
Requirements
- Deliver friendly, knowledgeable, and efficient service to every customer.
- Maintain excellent store standards, including merchandising, cleanliness, and stock replenishment.
- Operate tills accurately and handle transactions with care.
- Support with deliveries, stockroom organisation, and product availability.
- Follow all operational procedures, including health & safety and loss prevention.
- Work collaboratively with your team to meet store targets and KPIs.
- Stay informed about promotions, products, and services to help customers make informed choices.
Benefits
- 25% Colleague Discount!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
