
Job description
We are looking for a Sales Operations Manager to ensure end-to-end sales execution for the US and Canadian markets. The role will involve establishing and improving business processes, leading a Customer Service Team, and overseeing administrative finance tasks.
The Sales Operations Manager will act as a key operations backbone for European production units and Group HQ, ensuring clear communication and alignment between stakeholders. They will also lead a team of 3 employees, implement the 'first time right' principle, and ensure administrative governance and compliance.
The ideal candidate will have a bachelor's degree in Business Administration, Supply Chain, Finance, or similar experience. They will have 5+ years of experience in sales operations, customer service leadership, or a comparable operational role, and a proven ability to build structure and define processes.
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Manufacturing • Retail & Wholesale
M.M. Group of Companies is a leading Indian supplier of industrial yarn and cloth, serving diverse sectors such as two‑wheelers, three‑wheelers, industrial fabrics, rugs, and filter cloth. With over 21 years of experience, the company offers a comprehensive, one‑stop solution that tailors products to customer specifications across multiple states. Renowned for superior quality, reliability, and responsive service, M.M. Group has established itself as a trusted trader and supplier of multi‑use yarn and cloth in the Indian market.