Client Director - Amazon Connect

Thunder is looking for a Client Director to join their team and lead their Amazon Connect practice and AWS partnership. The role requires a seasoned technical seller with experience in solution selling within the Amazon partner ecosystem, credibility with a deep POV of CCaaS, and a strong track record of solution selling.

Requirements

• 5-7+ years of experience closing net new business
• 2-3+ years’ experience selling products and services into Contact Centers and/or selling services into the Amazon ecosystem
• In-depth knowledge of Amazon Connect platform capabilities
• Experience in driving Contact Center as a Service (CCaaS) transformations
• Consultative selling approach with the ability to position Amazon Connect value drivers to business and technical stakeholders
• Understanding of Generative AI concepts used to optimize Agent and Customer experience
• Best-in-class communication and strategic presentation skills

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and professional development