Director of Accounts, Festivals & Large Events

Tixr is looking for a Director of Accounts to lead a high-performing client success team and drive exceptional outcomes across a strategic portfolio of accounts. The ideal candidate will have 7+ years of experience in account management, client success, or related, with at least 2–3 years in a people management role, and a track record of owning and growing a book of business. The role is hybrid with the option to work 100% remote from the USA.

Requirements

• 7+ years in account management, client success, or related, with at least 2–3 years in a people management role.
• A track record of owning and growing a book of business, with demonstrable impact on NRR or retention metrics.
• Strong coaching instincts; you know how to get the best out of people with different strengths and growth areas.
• Comfort operating with data; you use metrics to tell a story and drive decisions, not just report numbers.
• Experience with CRM and project management tools (HubSpot, Notion, or similar).
• Excellent executive communication skills, you can run a boardroom-level QBR and a team retrospective with equal confidence.

Benefits

• Salary Range $100,000 - $120,000 + Equity
• 100% Remote with Hybrid Optional
• Paid Health Benefits ($0 Premiums)
• Dental, Vision, Life plans
• Open Vacation
• 401k (50% match up to 3%)
• Paid Equipment
• Education Stipend
• Paid Holidays & Birthdays Off
• Parental Leave
• Team Offsites / Events
• Ticket hookups!