Customer Service Representative

As a Customer Service Representative, you'll help people in your community access the financial solutions they need. You'll build connections with our diverse customer base, process transactions, and provide exceptional in-store experiences. Hands-on training and coaching will be provided.

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Meticulous attention to detail
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems
• Ability to meet physical demands of the position

Benefits

• Paid on-the-job training
• Comprehensive new hire program
• Robust learning management system
• Cross brand training
• Enrollment in key holder program
• Performance-based career advancement
• Educational reimbursement program
• Multiple coverage choices for medical insurance
• Traditional 401(k) and Roth 401(k) Retirement plan
• Company-Sponsored Life and AD&D Insurance
• Basic and Enhanced Voluntary benefits
• Free access to mental health resources, life coaching, and more
• Free access to exclusive discounts from nationwide and local retailers
• Paid time off that grows with you