The Contract and Billing Support Administrator plays a critical role in ensuring accurate, timely, and compliant processing of customer contracts and supporting invoicing for McLeod Software’s professional services.
Requirements
- Receive and review new business and upgrade contracts from the Sales Department.
- Prepare new business and upgrade contracts for Executive review.
- Oversee the setup of new business, upgrade contracts, and NDAs.
- Manage engagement processing tasks relating to work order entry, fixed fees, prepaid dollars, and product licensing updates.
- Communicate contract discrepancies to the Sales department.
- Monitor down payment statuses.
- Prepare contracts for execution.
- Distribute prepared contracts for company-wide implementation.
- Enter specific contract/customer workorders, prepaid dollars, fixed fees, and licensing of products purchased.
- Conduct research on customer accounts to verify business status.
- Verify customer Standard Carrier Alpha Codes (SCAC).
- Ensure all time is logged appropriately on a weekly basis.
- Ensure all ‘Billing Status’ updates are final – Weekly and Month End.
- Ensure all ‘Customer Time Entry’ statuses are final – Weekly and Month End.
- Ensure ‘EXPIRED Service’ customer base remains in the ‘Billable’ classification.
