Showroom Sales Supervisor (part-time)

Tonal is looking for a Retail Showroom Sales Supervisor to lead our Showroom Sales Specialists at our Century City Showroom. In this role, you will be a critical component in driving sales at the Showroom, leading the sales floor, and working closely with Sales Specialists in an effort to provide an exceptional customer experience.

Requirements

• Develop a deep knowledge and understanding of Tonal’s product, technology and brand image
• Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests
• Deliver on and exceed sales goals
• Maximize sales through exceptional customer relationships and impactful in-store service
• Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)
• Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
• Maintain an organized and clean sales floor area with an attention to detail
• Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage.
• Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience.
• Perform opening and closing procedures.
• Create and maintain an environment of strong sales and exceptional customer service through teamwork, providing informal coaching and support when needed, and leading by example.
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Benefits

• Paid time off