Front Office Agent (male/female)

Your tasks

As a Front Office Agent (m/w/d) in full-time or part-time (min. 15-40 hours/week), you will be the first point of contact for our guests after they enter our facility. With your smile and friendly demeanor, you will welcome our guests and ensure that they leave with a smile as well.

What awaits you at Topgolf Oberhausen

• Performing check-in and check-out of our guests
• Handling of requests, wishes and complaints
• Acceptance of reservation requests
• Communication and coordination of our guests
• Guaranteeing professional guest care
• Support with check-in, welcome, bay tours, and bay management
• Conducting inventory of retail
• Professional handling of complaints

What you should bring

• Completed education in the culinary industry/hotel industry (desirable but not mandatory)
• 1-2 years of experience in reception
• A passionate host/hostess with excellent interpersonal skills
• Empathy, open and friendly demeanor, and very good communication skills
• Resistance to stress, flair, and charisma
• Good communication and coordination skills
• Willingness to work and teamwork
• German in writing and speech, as well as English language skills (desirable)

What we offer

• Above-average and fair remuneration
• Holiday pay
• 28 vacation days
• Attractive career opportunities at Topgolf Oberhausen or with the perspective of working in other locations such as Austria, Switzerland, and Italy
• Over-time work will be compensated with time off
• Co-creation and establishment of a worldwide successful entertainment and gastronomy concept
• Training and development opportunities through courses, training, and seminars

Additional benefits

• Participation in the Corporate Benefit Program
• Employee discounts for Topgolf merchandise products
• Employee discounts for food and drinks within our facility
• Free games outside of peak hours
• Occupational pension provision
• Employee recognition program ROCKSTAR

Join us!

Sounds interesting to you?