Ecommerce Customer Success Specialist - Online Sales (526)

As an eCommerce Customer Success Specialist, you will provide an exceptional online customer experience from the moment a customer places an order through delivery and beyond. You'll take a consultative approach to sales, ensuring customers have the right products, understand key installation requirements, and feel confident in their purchase decisions.

Requirements

• A strong sales mindset with previous sales experience
• Exceptional attention to detail and accuracy
• Excellent written communication, typing skills, and professional phone presence
• A customer-first approach with a passion for delivering outstanding service
• Strong technical proficiency and comfort navigating multiple systems
• Ability to multitask and shift priorities efficiently in a fast-paced environment
• Self-motivation with the ability to work independently within a collaborative team
• A willingness to learn and develop product knowledge in appliances
• Flexibility and adaptability in a changing environment

Benefits

• Extended Health Benefits
• Merit Performance
• Generous employee discounts
• Professional Development Programs
• Employee Recognition Program
• Company events