Call Center Manager
TransCoreNew Jersey, United States
Posted January 5, 2026
80000 - 99000 USD year
Full Time
About the Company
TransCore (TRN), a subsidiary of ST Engineering
Job Description
The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Requirements
- Five (5) years call center management experience
- Three (3) years experience in toll industry customer service
- Demonstrated experience working within multi-channel customer contact center environments
- Excellent interpersonal and communication skills
- Ability to manage multiple priorities, manage time effectively, and easily adapt to change
