Customer Success Technical Advisor

Join Trend Micro as a Customer Success Technical Advisor and be part of a unique global family, working towards a world safe for exchanging digital information. As a Post Sales Engineer, you will provide technical support to premium customers, manage technical relationships, and act as a trusted threat advisor.

Requirements

• 5+ years of professional post sales experience
• Strong understanding and knowledge of SOC operations, security analytics capabilities, cloud architect understanding, cloud-native application security, SASE, CASB, Zero trust model
• Knowledge and understanding of Microsoft O365, Azure, Google, AWS services
• Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection, and monitoring security
• Good written and spoken communication skills in English
• A strong interest in all aspects of cybersecurity and a passion for customer security