Customer Advisor (m/f/d) for the Dresden location

Your tasks

You will be the face and a good first impression of Trisor at our location in Schweriner Straße 5–7, 01067 Dresden

You will take on consulting appointments in our showroom and convince customers of our safes by presenting our product authentically

You will make our customers familiar with the use of our facility on their first visit: our so-called unlocking

You will be happy to be the contact person for our customers and take care of all their concerns: personally on site, in writing or by phone

Within the core working hours (opening hours of the location) you will be present 4 or 5 days a week from Monday to Saturday on site (not every weekend, as there are two employees per location and always with a lot of prior planning)

Your profile

We welcome new entrants to the labor market

Ideally, you have experience in direct customer contact and enjoy it

You cultivate good manners and have a polite and confident appearance in contact with customers

You have very good communication skills and think creatively

You have very good German and good English skills in word and writing

Experience in the use of ticketing and support tools such as Zendesk is an advantage, but not a must

Employment in full-time (40h) or part-time (32h) possible

Why us?

We are a motivated, friendly team with flat hierarchies, where besides the success of our product, a communal togetherness is also important

We support your growth through intense onboarding, practical mentoring and internal measures for knowledge exchange

Everyone at our company has the opportunity to bring their own ideas proactively and develop them further internally

Varied tasks, paired with a lot of personal responsibility

Of course, we also have a summer party, a Christmas party and various other team events

We would be happy to offer you a ticket for public transportation as well as a monthly goods allowance

About us

Trisor GmbH was founded in 2019 with the goal of providing their customers with 24/7 access to a safe storage location for material objects

From our point of view, physical objects such as heirlooms, jewelry, crypto wallets, as well as memories and important documents, regardless of their material or ideal value, should be protected at all times

In order to meet this requirement, we operate a nationwide innovative concept of high-security vaults with automated safe facilities, which are controlled and managed with the help of embedded robotics and our own developed software, so that our private and business customers have access to their safes at any time

We also develop our business model and our products, such as the precious metal sales, continuously further, in order to provide our customers with the best possible experience on site, where every employee can bring in their own ideas and projects with initiative

Become part of the team and realize your personal success story with us!

More about us and our offer you can find on www.trisor.de.