Medical Office Prior Authorization Specialist

Turnwell Mental Health Network is seeking a Medical Office Prior Authorization Specialist to serve as the primary point of contact for patients and medical staff regarding requests for prior authorization for specialty treatments. This role involves gathering patient information, managing communication with insurance carriers, maintaining patient confidentiality, and assisting with administrative tasks. The company focuses on expanding access to high-quality mental health care services in underserved markets.

Requirements

• Greet patients and visitors in a professional manner
• Collect patient information for authorization of specialty treatments
• Monitor faxes and office communications for prior authorizations
• Collect and verify patient insurance and demographics
• Maintain patient confidentiality in accordance with HIPAA regulations
• Respond to patient inquiries
• Perform general administrative duties

Benefits

• Competitive salary
• Opportunities for growth
• Professional development